Event by Shimmers

FAQ

Can I Postpone my event?

After covid 19, things are unpredictable, and we do allow change of date and postponement of the event, if the dates are available and will help you plan through the process.

Can we get a refund in case of cancellation of my event/wedding?

We understand in case of cancellation due to unforeseen circumstances, we do offer a refund with a deduction of 250$.

What Covid 19 precautions are you taking?

We are taking all necessary precautions as our team wears masks at all times and sanitises. We also advise all the guests to remain away from the area we are decorating until it’s done.

Do you have a formal showroom and provide in person consultations?

Yes we do provide in person consultations. And we do design sessions at our humble home where we can show you design samples to give you a perspective of how your event will look.

Do we need a deposit to block the date and event is booked?

Yes after the consultations and receiving the final quote we do need a deposit to book your event.

Do you offer discounts for multiple events?

We work along with our clients and our prices are customized as per their vision and budget. We know event decor and setup is expensive as it involves days of planning , prepping, designing and hours of labour before the event till the clean up.  While quoting we consider all our time and labour, as event decor and planning is considerably much more than it meets the eye.

How soon should we book you for an event?

As we are a small business and we take a limited number of events based on our availability, contact us in advance  to block our dates.

Can we add or change a design before the event?

We encourage our clients not to make drastic changes two weeks prior to your event , but we do accomodate small requests and changes and will do our best to accommodate them.